Withdrawal declaration

Right of withdrawal

You have the right to terminate this contract without giving any reason.

You have 14 days from the date of contract.

To exercise your right of withdrawal, you need to notify us -Face2Face Berlin- of your decision to terminate the contract in question with an unequivocal declaration via email to info@face2face-berlin.com. You can use for this purpose the withdrawal form template attached.

Sending a withdrawal message within the legal time limit stipulated is sufficient to respect the withdrawal deadline.

Consequences of withdrawal

In case of retraction, we are required to pay back any amount that has been paid within 14 days of receiving your contract withdrawal notification. To do this, we use the same payment method you used for the initial transaction, unless otherwise formally agreed upon; no fee will be charged for this refund.

Should the service already have started during the withdrawal period, you will have to pay us a sum proportional to the services provided under this contract, until you have notified us of your invoking your right of withdrawal to the contract.

Withdrawal form template

(If you wish to withdraw from the contract, please complete this form and send it back.)

- I hereby notify you of my withdrawal from the contract for the sale of the following products / of the service below:
- Ordered / received on:
- Customer's name(s):
- Customer's address: